The Wright County License Bureau re-opened for business Monday to re-start the process vehicle-related requirements like license plates/tabs and vehicle title transfers. But, after being shut down for two weeks by the state, the license bureau is attempting to make the most of the isolation that has been required by COVID-19.
License bureau staff has set up a table in the hallway in front of the office with the required forms that deal with the most used applications they deal with that doesn’t involve photo identification or a photo to be taken – license tabs/plates, title transfers, duplicate license tab requests, duplicate license plate requests, duplicate title requests, tab renewals without a renewal notice and a new-to-state title and registration transfer.
“My staff set this up yesterday,” Aanerud said. “Hats off to them. We’re just trying to make it as user friendly as possible. For each of the different types of forms, we have highlighted the portions that they need to fill out to make it easier.”
Aanerud said that if someone has been mailed a license tab renewal, they are urged to include the entire bill (not just the bottom half) at a county drop box – either at the front entrance to the Wright County Government Center or the drop box at the license bureau office. She added that staff is also asking that all respondents include a phone number with their form in the event there is a problem with how they filled out the form or missing information.
She also stated that they are working with vehicle dealers who are still open for business. They are processing those requests as well.
However, there is one aspect of the processing of licenses that they still can’t do – fishing licenses. Those require a photo ID at the time of issuance and she doesn’t want people leaving their driver’s license with a fish or game license request.
“The only thing that we’re struggling with at the moment are game and fish licenses,” Aanerud said. “To complete that, they would have to give us their driver’s license. We’re leery of doing that because the instructions are to avoid face-to-face transactions. Fortunately, there are a lot of other places that do fishing licenses, so we’re directing people to go there because there are a lot of businesses like Walmart and Holiday that do them.”
The situation at county facilities is still far from back to normal, but Aanerud said her office is doing everything it can to try to make the experience a little less painful for residents in need of getting the services the license bureau provides.
“We know this situation is a headache for people,” Aanerud said. “It’s always been a pretty standard process when you transfer a title or get new license tabs. But, nothing seems to be easy or standard these days. But, we’re doing what we can to make the process as smooth as possible and get our residents what they need as quickly as we can under the circumstances.”