Our August Employee of the Month is Andrea Bixby. Andrea is an Eligibility Specialist with our Health Care team – METS. Andrea worked at the License Center/DMV for about 12 years and joined HHS as Office Technician II in 2017 before her promotion to the Eligibility Specialist position in May 2018. Andrea’s nominator states, “Andrea was so nice and helpful when I had questions regarding an MA application. She solved every problem quickly and when she needed to look further into things, she called me back within 10 minutes. She was very friendly and kind even when I was confused on some things, so helpful and she encapsulated all you could hope for in someone working with Human Services! I am so grateful for her help and kindness. When I received Medical Assistance for myself and my son it was such a relief.” Andrea’s supervisor describes Andrea as a ‘processing powerhouse’, she also says Andrea is always willing to help, is very patient and she is invaluable on the METS Team. Thank you, Andrea, and congratulations on being our HHS August Employee of the Month!