News Flash

Wright County News

Posted on: November 16, 2020

License Bureau Reopens with New MNDRIVE Software System

At 8 a.m. this morning, the Wright County License Bureau and other DMV offices around the state re-opened with the new MNDRIVE software system to process requests from residents for new driver’s licenses, tab/plate renewals, title transfers, etc. The buzz phrase being said about the new system is, “So far, so good.”

Wright County License Bureau Supervisor Becky Aanerud said that, while she and her staff didn’t sleep very well last night in preparation for the launch of MNDRIVE, it is nothing close to the disaster license bureau/DMV staffers experienced with the launch of the disastrous MNLARS system, which was broken from the outset.

There have been some minor issues and the process of entering data requires more steps, but, for the most part, the new system has launched without many issues.

“It’s running a little bit slower because of the additional steps and we discovered a little glitch early this morning,” Aanerud said. “That isn’t very unusual when you launch a new software program. The good news is it was nothing major. It was a lot better than MNLARS. That was a problem from Day 1 and was a problem for a long time. That’s why the state decided to replace it.”

There only real issue on the opening day of the MNDRIVE system was that that Minnesota Department of Driver and Vehicle Services (DVS) website is having issues with online services such as applying for a license online, taking the Class D knowledge test or scheduling an appointment. The issue is being worked on and is expected to be fixed within the next couple of days if not sooner.

Aanerud said that, for the most part, residents have been understanding of the necessity for social distancing, wearing masks, adhering to COVID-19 safety protocols and setting appointments to keep the number of people in the hall outside the License Bureau to a minimum.

As staff continues to learn the new process of entering information, Aanerud asks the residents be understanding that the process is new and will have a definite learning curve.

“We ask people to be patient,” Aanerud said. “Most people have been very kind and understanding. This system will take some getting used to and will take some time because we’re doing more with this system than we did with MNLARS. When people bring documentation, we’re scanning that into the system now, which is very different for us.”

While the new system is expected to be a significant upgrade from MNLARS and, as staff gets acclimated with the new process, the speed of completing transactions will speed up. However, due to COVID-19, transactions that don’t involve renewing a driver’s license will continue to be done at the walkup window on the south parking deck of the Wright County Government Center.

This has been the case for several months, but Aanerud wants residents to know we won’t be seeing any more of the 70 degree days we saw in late-summer and early-autumn and that there are lines that form from time to time throughout the day, so residents are urged to dress appropriately for standing outside for several minutes.

“One thing we want to ask residents is that, until COVID goes away, we’re going to be processing everything other than driver’s licenses at our back window,” Aanerud said. “There are times when there are lines waiting to get in and, with the cold weather, we ask that they dress accordingly. We’ve had lines pretty much all day because we were closed at the end of last week and it’s taking a little longer to process requests with the new system.”

Facebook Twitter Email

Other News in Wright County News

Appointments Open at License Center

Posted on: April 2, 2021

First Half Property Taxes Due May 17

Posted on: April 1, 2021

I-94 Construction Ramping Up

Posted on: March 29, 2021

HHS Announces New Call Center

Posted on: March 26, 2021

First Half Property Taxes Due May 17

Posted on: March 24, 2021

2021 Property Tax Statements

Posted on: March 16, 2021

Virtual Tour of Justice Center

Posted on: March 10, 2021

Fish Houses Must Be Off Lakes By Monday

Posted on: February 24, 2021

Two 4-H Summer Internships Available

Posted on: February 17, 2021

Members of Solar Farm Work Group Named

Posted on: February 16, 2021

I-35W Bridge to Glow Purple Tonight

Posted on: February 16, 2021

View Today's Press Conference

Posted on: February 11, 2021

Sheriff's Office Statement on Shooting

Posted on: February 9, 2021

County Offices Closed Monday, Jan. 18

Posted on: January 15, 2021

Public Health Releases COVID-19 Dashboard

Posted on: December 31, 2020

DNR Warning Residents About Thin Ice

Posted on: December 18, 2020

MEADA Receives $125,000 Federal Grant

Posted on: December 10, 2020

Public Health Releases COVID-19 Dashboard

Posted on: November 30, 2020

Sheriff's Office Releases Activity Report

Posted on: November 30, 2020

Sheriff's Office Releases Activity Report

Posted on: November 16, 2020

Santa Coming to Bertram Park Dec. 5

Posted on: November 5, 2020

View the Ballot You Will Be Filling Out

Posted on: October 21, 2020

Buckthorn a Problem in Woodland Areas

Posted on: October 13, 2020

Tuesday is National Voter Registration Day

Posted on: September 18, 2020

Absentee Voting In Person Starts Friday

Posted on: September 14, 2020

CSAH 30 Project Nearing Completion

Posted on: September 8, 2020

Road Work on Hwy. 25 Starting Sept. 8

Posted on: September 3, 2020

Sirens to Sound at 1 P.M. Today, But Why?

Posted on: September 2, 2020

Road Closure in Monticello Tuesday

Posted on: August 24, 2020

Why Are Flags at Half-Mast Today?

Posted on: August 19, 2020

Where Is My Polling Place Location?

Posted on: August 10, 2020