September 2020 Employee of the Month - Jon Thalberg
Our September Employee of the Month is Eligibility Specialist, Jon Thalberg working on the Health Care team since September 2016. Jon is a knowledgeable METS Mentor and trainer. One of Jon’s clients called Jon’s supervisor to express her awe and appreciation with Jon’s “phenomenal” customer service. She stated that throughout her experiences with customer service in her estimation, Jon excels at it. She stated that Jon stops, listens, empathizes, possesses a wide knowledge of programs and made this client’s experience remarkable.
Jon is humble about his accomplishments, his supervisor states, “That shows to me that this is what he does. He does not consider great service going above and beyond. He expects this level of service from himself and demonstrates it consistently. He’s an all-around amazing person to work with! Congratulations Jon on being a two time award winner and our HHS September Employee of the Month!